Service Level Agreement (“SLA”) defines the terms of responsibility and guarantee that MonkeyHosting.net offers to its clients.
MonkeyHosting.net Services are managed by his Virtual DataCenter.
Every Server is provided through MonkeyHosting.net's Providers.
SLA become valid at the time of the signing of each service contract and it remains active for the entire duration of the same.
Cloud - 99.999%
Dedicated - 99.999%
Hosting - 99,95%
Power Availability - 100%
It should be noted that MonkeyHosting is not responsible for Services downtime or suspensions if they are caused by:
Last update: 13.06.2019